Terms of service

Terms of Service

Last Updated: 6 March 2026

Welcome to BuildExcess. These Terms of Service (“Terms”) govern your access to and use of our website located at www.buildexcess.com and any related services provided by BuildExcess.

By accessing or using our website, you agree to be bound by these Terms.

1. Business Information

BuildExcess
12 Mars Rd, Lane Cove West NSW 2066, Australia
Phone: 02 8188 1968
Email: sales@buildexcess.com

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not:

  • Violate any applicable laws or regulations

  • Infringe the rights of others

  • Interfere with website security or functionality

  • Attempt unauthorised access to systems or data

We reserve the right to refuse service to anyone at any time.

3. Products & Orders

Product Information

We make every effort to ensure product descriptions, specifications, and images are accurate.
However, minor variations may occur.

Pricing

  • All prices are listed in Australian Dollars (AUD)

  • Prices may change without notice

  • Freight and shipping costs are calculated at checkout unless stated otherwise

Order Acceptance

We reserve the right to:

  • Accept or decline any order

  • Cancel orders due to pricing errors or stock availability

  • Request additional verification before processing orders

If an order is cancelled, you will receive a full refund.

4. Payments

Payments must be made in full at the time of purchase.
All transactions are processed securely through approved third-party payment providers.

We do not store full credit card details.

5. Shipping & Delivery

  • Delivery timeframes are estimates only

  • Delays may occur due to carrier or external factors

  • Risk transfers to the customer upon delivery

Please refer to our Shipping Policy for full details.

6. Returns & Refunds

Returns are accepted within 30 days of delivery, subject to our Return & Refund Policy.

Certain items may be non-returnable, including custom or installed products.

Refunds are processed to the original payment method.

7. Warranties & Liability

Product Warranty

Products may include manufacturer warranties where applicable.

Limitation of Liability

To the maximum extent permitted by law, BuildExcess is not liable for:

  • Indirect or consequential loss

  • Loss of profits or business interruption

  • Improper installation or misuse of products

Nothing in these Terms excludes rights under Australian Consumer Law.

8. Intellectual Property

All website content, including:

  • Text

  • Images

  • Graphics

  • Logos

  • Designs

is owned by or licensed to BuildExcess and may not be reproduced without permission.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

10. Third-Party Links

Our website may include links to external sites.
We are not responsible for their content or practices.

11. Changes to These Terms

We may update these Terms at any time.
Changes will take effect once published on this page.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Any disputes will be handled in NSW courts.

13. Contact Information

BuildExcess
12 Mars Rd, Lane Cove West NSW 2066
Phone: 02 8188 1968
Email: sales@buildexcess.com